USE OF PERSONAL DATA

When using our web shop, we obtain certain information from you. This can be personal data. We only keep and use the personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear that they are provided to us for processing.

We use the following information for the purposes stated in this privacy statement:

  • Name and address details
  • Phonenumber
  • Billing address
  • E-mail address
  • Payment details
  • Sex
  • Date of birth

REGISTER

You must first register for certain parts of our webshop. After registration, we save the personal data you have provided via the username you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement you conclude with us or if this is required by law. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

PORTAL ACCESS

With our portal you can gain access to a management environment where you can set, specify and change things yourself.

PROCESSING ORDER

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

ADVERTISEMENT

In addition to the information on our website, we can also inform you about our new products and services:

  • by PO box;
  • by E-mailaddress;
  • social media;
  • By phone.

CONTACT FORM AND NEWSLETTER

From our webshop we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various information to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answering and processing thereof.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe. Your email address is automatically added to the list of subscribers.

LOCATION DETAILS

If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time itself.

This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the respective provider.

APP STORE

The app providing the service has been downloaded from a third party app store. We have no influence on which personal data the provider processes and for what purpose. We recommend that you read the relevant privacy statements of the respective provider.

PUBLICATION

We do not publish your customer data.

ADS

Our webshop displays advertisements.

DISCLOSURE TO THIRD PARTIES

We can pass on your data to our partners. These partners deliver tailored advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners may use your data for their own marketing purposes.

COOKIES

Our web store uses cookies. Cookies are also placed via third parties engaged by us.

When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies. We consider your further use of our webshop as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (note: these can change regularly).

GOOGLE ANALYTICS

We use Google Analytics to keep track of how visitors use our webshop. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.

SECURITY

We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:

  • Access to personal data is protected with a username and password
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data;
  • We keep logs of all requests for personal data.

RETENTION PERIODS

The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we keep data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

THIRD PARTY WEBSITES

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

INSPECTION AND MODIFICATION OF YOUR DATA

For questions about our privacy policy or questions about access and changes to (or deletion of) your personal data, you can contact us at any time using the information below.

If you want to inspect the personal data that Frank Martin Watches has recorded about you or if you want to change data because it is incorrect or incomplete, or if you want to have it removed or blocked, you can contact Frank Martin Watches by e-mail, via e-mail address info@frankmartinwatches.com. Frank Martin Watches will inform you within four weeks which personal data it processes about you and whether it will or can comply with any request for removal, blocking or improvement.

To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed.

AUTHORITY PERSONAL DATA

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

CONTACTGEGEVENS

FRANK MARTIN WATCHES
Lau Mazirellaan 391
2525 WT Den Haag
Nederland
info@frankmartinwatches.com

This privacy statement was last amended on 01-01-2021..