THIS IS HOW YOU RETURN A PRODUCT

A reflection period of 7 days applies to all products, which starts on the day that you receive the last product of your order. The process of return must be initiated within this period. We charge € 10 for shipping if the product is not defective.

Your item may be returned if the item:

• is undamaged
• is unused
• within the period within 7 days of purchase

Your return will not be accepted in the following cases, among others:

• The item has user damage
• The original packaging is missing
• The defect is not covered by the warranty
• Gift cards cannot be returned

Please note: products on sale can only be exchanged for store credit.

Exceptions: If there is a sale on our website on days such as: Black Friday, Halloween, Christmas, New Year, etc., we cannot issue a refund or discount on all orders placed before that and already shipped. By placing the order, you as a customer agree at that time to the price that is stated on the website at that time.

Always contact our customer service via info@frankmartinwatches.com if you want to return your product.